Resident Manager - TAPC (On Call)

The Salvation Army of the Syracuse Area Syracuse, NY

About the Job

Overview This position provides On-Call coverage for all shifts (days, evenings, and overnights), including weekends and holidays. Hours will vary from 4-8 hours per week. The Resident Manager is responsible for providing a variety of structured therapeutic and supportive activities for homeless pregnant and parenting youth (ages 16-21), and their dependent children. They will ensure that daily operations of the program are instituted in a manner consistent with the philosophy and policies/procedures of the program and agency. Provide awake staff coverage of residential program, monitoring residents and assisting in clerical work, household management tasks and other duties as needed. Responsibilities + Enforce program rules including resident and guest sign-in; monitor phone and door; conduct regular building tours; and provide crisis and emergency intervention in collaboration with on-call staff to maintain the safety and security of the residents and the facility. + Develop and maintain appropriate, supportive and positive individual and group relations in compliance with individual case management goal plans and program guidelines to facilitate the successful completion of individual and program goals. + Maintain written records of interaction with residents to ensure program accountability. + Participate in staff meetings; attend training sessions; maintain staff log; facilitate resident group meetings; and assist in maintenance of facility and completion of clerical tasks to ensure program quality, professional growth, communication and consistency within TAPC staff team. + Supervise, plan and participate in organized social, recreational and education activities with residents as scheduled and approved by the Director to promote individual learning and community connectedness. + Provide community education and awareness. + Demonstrate cultural competence, as well as integrate understanding into daily responsibilities + Participate in meeting the objectives of The Salvation Army, Syracuse Area Services Strategic Plan. Qualifications + High school diploma or equivalent. + More than one year of experience working with adolescents or young adults. + Valid driver’s license that meets The Salvation Army insurance requirements (preferred) + Access to a vehicle during working hours (preferred) + Ability to achieve and maintain CPR Certification + Ability to diffuse crisis situations both within team settings and independently. + Ability to document program events and carry out scheduled or spontaneous tasks + Capable of applying all assigned training topics The Salvation Army - Syracuse Area Services is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to disability status, veteran status, or any other protected characteristic. Job ID2017-3406 CategorySocial Services Compensation MinUSD $10.00/Hr. TypeOn-Call/As Needed