Customer Service Representative
About the Job
Location: 2775 Foothill Bl, Rialto, California 92376 United States of America . U-Haul is hiring for highly motivated, assertive, and friendly individuals to work as Storage Customer Service Representatives at our U-Haul Moving and Storage Centers!Do you enjoy helping others and are you passionate about engaging and interacting with customers?Are you a student looking for a job that offers the flexibility your schedule needs or are you currently working, and simply looking for some extra hours to supplement your income? If so, then a Storage Customer Service Representative position with U-Haul is just what you are looking for!Our Storage Customer Service Representatives are trained and knowledgeable members of our team with a strong desire to help U-Haul meet our customers’ needs and demands. U-Haul’s needs for Storage Customer Service Representatives are significantly greater on evenings, weekends, and holidays.The Storage Customer Service Representative is responsible for providing excellent customer service and assisting the Site Manager to complete daily tasks.Primary responsibilities include:• Support the site manager with facility operations• Answer phone inquiries from active and prospective customers• Show storage units and explain terms of rental agreement• Prepare rental contracts for customers• Perform general routine property clean up and minor repair work• Ensure all vacant storage units are clean, dry, secure, and available for new customersClick on the link below to learn more about the job.outube.com/embed/Z7bFOd9Y2ZUU-Haul offers:• Very Competitive Pay• Flexible Hours• Military Veterans highly encouraged to apply• Uniforms ProvidedRequirements:• 2+ years of customer service experience• Basic computer skills and knowledge• Well-developed oral, written, and presentation skills, as well as the ability to interact with others• Ability to speak clearly and persuasively in positive or negative situations and responds well to questions• Valid driver’s license and the ability to maintain a good driving record to operate commercial motor vehicles• Adhere to all local state and federal vehicular regulations while drivingEducation/Training:High School Diploma or equivalentWork Environment:The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals. May be required to use protective clothing, or gear such as masks, goggles, gloves or shields.Physical Demands:The work requires some physical exertion such as long periods of standing, walking, recurring bending, crouching, stooping, stretching, reaching or similar activities, and lifting a minimum of 50 lbs assisted or unassisted. U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis. Since 1945, U-Haul has been serving do-it-yourself movers and their households. Like many other successful ventures, the concept for U-Haul was generated out of need. After World War II, there existed the widespread need for do-it-yourself moving equipment that would be available on a one-way, nationwide basis. U-Haul co-founders L.S. "Sam" Shoen and his wife, Anna Mary Carty Shoen, recognized that need and acted upon it. Their visionary approach spread the cost of ownership among many users, facilitating the mobility of the populations of the U.S. and Canada. The covered wagon of the pioneers morphed into orange U-Haul trailers. In the process, an industry was born.