IT Manager - Data Management Director

Bank of Hawaii Oahu, HI

About the Job

## Description **Bank of Hawaii** In 1897, Bank of Hawaii was the first chartered and incorporated bank in the Republic of Hawaii. We’ve been here from territorial days, growing and changing with Hawaii. Today, we are the largest independent bank in Hawaii – a result of knowing our business and community, and always staying ahead of change. At Bank of Hawaii, we think of ourselves as forward thinking pace setters. We are constantly finding creative ways to deliver leading edge financial services to our customers. Now, we’re embracing change with our new 21st century banking. It’s our IT team who helps us succeed in offering first class service in new and innovative ways. As a member of the Information Technology community, you will be among the very best in your profession in an environment that places a high value on integrity, innovation and teamwork. It motivates us to be decisive, work together to solve problems, and never settle for less than best. **Does this sound like you?** Are you ambitious? Want to make a difference in how your company operates? Are you a change leader? Do you thrive in an environment that leverages your abilities as a technology champion? Are you a self-starter and a forward thinker? If you love challenges, relish complexity, and have moxie, consider applying your unique talents with a Hawaii banking leader – Bank of Hawaii. Here you can be at the forefront of whatever you do. Welcome to your tomorrow! **A day in your life as a IT Manager - Data Management Director** Responsible for the administration and management of all data management activities and programs. * Leads a division of professionals who manage the operational aspects of banking data, including database administration, business intelligence architecture, content management, and development. * Develops, implements, and maintains agreed portfolio of data management processes. Maintains awareness of cost impact of actions. Supports the identification and recommendation of appropriate solutions, upgrades, replacements, and/or decommissioning options. * Provides divisional/cost center budget submission, management, and accountability. * Leads, develops, and manages portfolio of bank collaboration, eDelivery, data base, and business intelligence platforms and teams. * Establishes data management Service Levels (SLA’s) and Organizational Level Agreements (OLA’s) with relevant Technology Application Owner(s). Ensures project and service requests are within agreed cost, schedule, and scope. * Contributes in leadership discussions to the definition and refinement of I.T. strategies and roadmaps and supports development and maintenance of departmental roadmaps. Conducts reviews of solution architectures. * Establishes and maintains effective vendor relationships to achieve timely incident resolution, problem management, and project outcomes, including appropriate escalations. * Provides leadership of permanent, contractor, and outsourced/offshore staff, including resource optimization, supply and demand planning, performance management, team building, staff engagement, upskilling, and downsizing. * Ensures compliance management, including coordination with external and internal regulators and alignment of processes/procedures to achieve risk, audit, and incident management targets. Reports and/or escalates any incidents or events in violation of compliance or which could adversely impact company’s integrity, operations, or reputation. * Provides timely responses to external and internal audit requests for assistance. * Collaborates effectively with supporting departments and teams. Contributes positively to team, department, and organizational morale and environment. * Demonstrates customer service focus by not only providing good service and considering the effect of all actions on internal and external customer service, but always looking for ways to improve service. * Performs miscellaneous responsibilities and duties as assigned. This position requires use of a personal computer and other standard office equipment (typewriter, fax, copier, calculator and telephone). ## Qualifications **Education:** * Bachelor’s Degree in Computer Science, Information Systems, or equivalent education or work experience. **Experience:** * Minimum of 10 years of experience related to IT management, including infrastructure and/or application management teams’ responsibility for oversight, management, and communication of complex technical programs. * Banking/financial industry or related field preferred. * Should have minimum 3 years of experience managing teams with data management responsibilities and minimum of 3 years of effective project management experience. **Technical Skills:** * Demonstrated proficiency and expertise with personal computers in a networked environment and Microsoft applications (Outlook, Word, Excel, Access, PowerPoint and SharePoint) or similar software. * Possess analytical skills, knowledgeable of systems architecture, and awareness of new approaches and techniques in the data processing industry. * Possess knowledge of or ability to use Bank software and systems. **Other Job Qualifications:** * Excellent oral and written communication, analytical and problem solving skills. * Effective interpersonal skills and collaborative management style to include teamwork and team building ability. * Effective conflict management, negotiating and problem solving skills. * Must be comfortable with ambiguity and time spent outside of comfort zone acquiring new skills. * Able to be flexible in a fast paced dynamic environment with shifting roles and responsibilities. * Must be technically creative and open-minded. * Should have a high attention to detail with regard to accounting skills, be able to work without direct supervision and have an above average understanding of information technology topics. * Able to work flexible hours including holidays, weekends and evenings as needed or assigned. * Must be able to provide own transportation or operate a vehicle with a valid driver’s license and commute as necessary. *All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of any legally protected classification including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or protected veteran status. Bank of Hawaii takes affirmative action in support of its policy to advance in employment legally recognized individuals including minorities, women, protected veterans and individuals with disabilities.* *Job Function:* Information Technology *Primary Location:* Hawaii-Oahu *Schedule:* Full-time *Job Posting:* Jan 26, 2018, 2:58:04 PM *Unposting Date:* Ongoing *Req ID:* 1800045