Sr. NET/Support Engineer

DXC Technology Greenwood Village, CO

About the Job

**Description:** Job position is for Hewlett-Packard Mercury Suite tools Senior Support Engineer with 5+ years of experience to provide technical support and contribute to key core projects (hardware/software upgrade, etc.). Candidate must have hands-on technical experience with HP products – Performance Center, Quality Center, Site scope and Unified Functional Testing. Key Responsibilities are included but not limited to: • Provides technical support to the business application owner and input into initiative planning in collaboration with the business application owner • Carries out required incident, problem, change management tasks according to KPIT standard service operations processes within established KPIT service level targets • Provides operational support on all components of the HP tools infrastructure across all environments • Contributes to the evolution of the tools used in production using the latest technology • Contributes to existing tools enhancements and new tools development programs and projects • Shares technical knowledge to improve efficiency of an offshore technical support staff Prepares and contributes to technical and process documentation related to the managed environment and support operation activities • Assists team lead in his/her overall responsibilities related to service operations and continuous improvements. • Supports integrated tools planning and recommends standardization / rationalization, buy decisions for key SDLC tools. •Provides thought leadership within domain area of responsibility Qualifications Primary Skills: •Team and results oriented • Self-motivated and detail oriented • Excellent problem-solving and decision-making skills • Strong collaboration, oral and written communication skills • Efficient time management • Ability to thrive in a complex environment • Bachelor’s degree in a related field and/or 4 years of equivalent work experience • 5+ years of experience with client-server technologies • 4+ years of application development and support experience in C#/VB.NET, SQL server 2008 R2 • 3+ years of experience with system virtualization • A minimum of 2 years of experience in software installation and configuration of HP tools. Prefer most current version (PC 11.x, QC/ALM 11.x). • 1+ years of working knowledge on VBScript and Excel Macros. • 1+ Years of Windows Server 2008 R2 administration experience. • 1+ Years of SQL Server 2008 R2 administration experience. • Familiar with SDLC processes (waterfall, agile, etc.) • Have basic understanding of Java language and web servers like JBoss and Jetty. Secondary Skills: • Proficiency in Microsoft Office (Word, Excel, PowerPoint, Visio) • Familiar with IBM Rational Requirements Compose, Rational Team Concert, Rational Asset Manager • Familiar with other industry leading SDLC tools (e.g., BMC Remedy, CA Clarity) • A demonstrated passion for technology, the Health Industry, and the adoption of new and innovative ideas and technology towards improving operational efficiencies. • Software Documentation, Software Testing, Software Development Fundamentals, Software Development Process, Software Requirements DXC Technology is an Equal Opportunity/Affirmative Action employer. All qualified candidates will receive consideration for employment without regard to disability, protected veteran status, race, color, religious creed, national origin, citizenship, marital status, sex, sexual orientation/gender identity, age (40 or over), or genetic information. DXC's commitment to diversity and inclusive selection practices includes ensuring qualified long-term unemployed job seekers receive equal consideration for employment. DXC Technology is EEO F/M/Protected Veteran/ Individual with Disabilities