Senior Operations Manager

Citi Trends Darlington, SC

About the Job

Senior Operations Manager 0978 Distribution Center Citi Trends, 1701 N. Governor Williams Hwy. Darlington, SC 29540 Senior Operations Manager Headquartered in Savannah, GA, Citi Trends is the go-to place for incredibly low-priced, real urban brands and urban-style fashion for the whole family. You'll find Rocawear, Apple Bottoms, Cavi, Coogi, Dickies, Akademiks, Mecca, Baby Phat, Ed Hardy and more for up to 60% off mall prices. As of this minute, we have over 500 stores across the nation. Citi Trends buyers source the world for quality fashion items at outstanding prices to provide value to our customers. The merchandising of \Everyday Low Prices\ has Citi Trends well positioned for continual growth and profitability. As a team we are committed to deliver exceptional value to our customers. SUMMARY: Performs duties as assigned by the Director of Distribution regarding all functions within the Processing Department, Packing Department, Shipping Receiving Department, Quality Control Department and NSB (Next Seasonal Buy) Department. This position may also fill in for the Assistance Director of Distribution in his/her absence. This job will be done by performing the following duties: ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. * Plans daily operational activities based on work at hand plus anticipated new work. * Coordinate with Processing Supervisor, Packing Supervisor, Shipping Supervisor and QC Supervisor in the movement of associates within their departments to insure that orders are processed, packed and shipped correctly and in a timely manner. * Troubleshoot processing, packing and shipping problems by maintaining excellent communication channels with appropriate personnel in Savannah. * Maintain shipping tables (matching stores with correct carrier). * Supervise inbound and outbound accuracy audits. * Control both the processing and staging of new stores. * Coordinate with other members of management the movement of associates as they are needed in other areas of the operation. * Be mindful of budget restraints and act accordingly as expenses relate to three areas. * Plans staffing needs with Asst./Director of Distribution and requests new hires and temporary labor as needed. * Strong communication with all managers and associates regarding business and job requirements. * Brings issues to the attention of Asst./Director of Distribution and/or Human Resources as required. * Monitors attendance, punctuality, production rates and quality for each associate. Councils and corrects as needed. * Required to be able to use Excel and Word for different functions of the job. * Continually seek opportunities to improve processes or reduce costs associate with process. * Must be able to maintain a smooth operation; identify and help resolve different operational issues as that occur. QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE: Bachelor degree and at least (3) years of management experience in a distribution environment or (5) years management experience in a distribution operation required. Strong familiarity with AS400 computer system, Island Pacific software, a retail warehouse management system (Manhattan would be ideal), and a pick or pack to light system. EEO is The Law - click here for more information Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled