Salesforce Business Analyst

Hired by Matrix, Inc. Parsippany, NJ

About the Job

Salesforce Business Analyst Job Type:Right To Hire Job Location:Parsippany New Jersey Job Description: Job Summary + Our Client, a global hospitality company, is seeking a Salesforce Business Analyst possessing a minimum of 3 years’ of experience in Business Analysis and Business Process as well as 3+ years Salesforce.com Administration experience. + The Salesforce Business Analyst will elicit, analyze and document business requirements from key stakeholders within the Company’s Franchise Sales and Operations departments. + This role will work collaboratively with technical teams within Salesforce and IT departments to analyze and solve business challenges and implement new solutions and improve existing processes utilizing the Salesforce.com platform. Responsibilities + Gathering, developing and analyzing business requirements for solution design on the Salesforce.com platform. + Responsible for documenting, reviewing and approval of Business Requirements Document and Functional Specification with Key Business Stakeholders. + Responsible for Workflow, Gap and Impact analysis, user stories, test case development and functional design. Provide analysis thru all phases of SDLC. + Manage releases from development sandbox to production environments using change set or snapshot tools. + Demonstrate Salesforce capabilities by implementing Proof of Concept pilots and developing supporting documentation. + Support and train end-users as well as, develop and maintain documentation. + Documentation of current business process and implementation of improved process measuring KPI’s. + Management and evaluation of AppExchange applications. + Remain current with Salesforce releases and evaluate and recommend new feature and functionality where feasible. Qualifications Education + Bachelor’s Degree in Computer Science, Business Administrator or related field. + Salesforce Administrator Certification and/or Salesforce App Builder Certification. Experience + Minimum 3 years of experience in Business Analysis and Business Process. + 3+ years of Salesforce.com Administration experience. + Competency in gathering and documenting business requirements. + Hands-on experience configuring Salesforce.com applications using advanced tools such as workflows, Visual Flow and Process builder. + Knowledge of Visual Force/APEX. Skills + Ability to analyze and creatively solution complex business problems. + Excellent troubleshooting, analysis and problem solving skills. + Excellent oral and written communication and interpersonal skills. + Organized and detail oriented and results driven. + Ability to work on multiple simultaneous projects. Please submit your resume for consideration. Once submitted, feel free to contact Adam at 201-226-3531 for additional information. Approx. Duration: 3 months/RTH About Hired By Matrix Hired by Matrix, Inc. is a full service staffing and recruiting company that enables Fortune 200 and mid-market companies nationwide to achieve their strategic goals. Founded 29 years ago by CEO Sharon Olzerowicz, Hired by Matrix distinguishes itself as an exceptionally reliable partner whose industry knowledge and continuous pursuit of excellence allows the company to deliver the caliber of professionals who become our clients' most important assets. Our responsiveness, tenacity and know-how apply to all service delivery channels, from corporate procurement executives and hiring managers to Managed Service Providers (MSPs). We recruit for a variety of job types including IT, Finance and Accounting, Administrative, Marketing, Clinical/Scientific & Human Resources. Our team of expert account managers along with our recruiters who specialize in a range of capabilities and niche disciplines, collaborate closely with our clients to understand their needs, corporate requirements and company cultures. Using this information, our teams build robust, fully customized pipelines of highly-qualified contract professionals that we manage, motivate and monitor throughout the life of the assignment resulting in successful matches, long contracts and repeat business. Hired by Matrix offers our contract professionals competitive salaries, benefits after 60 days and a 401k option after one year. Equal Opportunity EmployerWBENC CertifiedWOSB Certified CEO Sharon Olzerowicz serves on the WBENC Board and is a long-standing member of the Forum Governing Group.