About the Job
A Steward is responsible for maintaining cleanliness and proper storage of all china, glass and silver, and ensuring the highest standards of sanitation. He/she is also responsible for assisting the kitchen staff in maintaining the cleanliness of the kitchen and all storage areas; specifically for cleaning all equipment, utensils, and the physical work area. He/she is also responsible for assisting with proper food storage and rotation. QUALIFICATION STANDARDS Education & Experience: High School diploma or equivalent and/or experience in a hotel or a related field preferred. Physical requirements: Long hours sometimes required. Heavy work - Exerting up to 100 pounds of force occasionally, and/or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull or otherwise move objects. Ability to stand during entire shift. Mental requirements: Must be able to convey information and ideas clearly. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must work well in stressful, high pressure situations. Must maintain composure and objectivity under pressure. DUTIES & FUNCTIONS Essential: Approach all encounters with guests and employees in a friendly, service oriented manner. Maintain regular attendance in compliance with Aimbridge Hospitality standards, as required by scheduling which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working (per brand standards). Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations. Maintain friendly and warm demeanor at all times. Operate the dish-washing equipment to ensure that all china, glass and silver are cleaned thoroughly and sanitation of such is maintained. Replace all clean china; glass and silver in its proper storage location using care to minimize breakage. Wash pots, pans and kitchen utensils following proper procedure for their cleanliness and sanitation, storing them in the proper location. Sweep and mop floors in the kitchen and restaurant Empty garbage from Food and Beverage areas into the hotel dumpster. Maintain the cleanliness of the back dock and dumpster area. Know the location and operation of all fire extinguishing equipment. Practice safe work habits at all times to avoid possible injury to self or other employees. Be familiar with all hotel policies. Follow the proper procedures in the breakdown, cleaning and reassembling of all kitchen equipment as needed. Be familiar with the hotel's emergency procedures. Employees must at all times be attentive, friendly, helpful and courteous to all guests, managers and all other employees. Marginal: Assist in maintaining the order and cleanliness of all storage areas. Assist in the set up and breakdown of the restaurant buffet as required. Assist Banquets by supplying china, glass and silver as required by business demand. Attend meetings as required by management. Perform any other duties as requested by management.