Rental Counter / Dispatch Clerk

Ahern Rentals, Inc. Chicago, IL

About the Job

Rental Counter / Dispatch Clerk Posted Date: 04-27-17 Location: Chicago - IL Manage Others: No Availability: Full Time We are an equal opportunity employer Apply for this position Ahern Rentals is looking for a counter/dispatch person to coordinate our delivery trucks for drop-offs and pick-ups from our customers worksites and provide superior service to our customers who call or come into our store. Incentive Package includes: + Competitive pay + Paid Vacation + Paid Holidays + 401k Retirement Plan + Benefits after the first of the month following 60 days will include: Medical, Dental, Vision & Life + Supplemental Insurance Options Available + Employee and Customer Incentive Bonus Programs Essential Duties and Responsibilities: Dispatch: + Dispatch drivers throughout local area + Coordinate delivery and pick-up of equipment + Work with service department to keep trucks maintained + Communicate with stores when equipment to be delivered has problems + Assign Field Service Technicians to field repairs + Answer incoming phone calls and provide customer support + Maintain accurate files and log books + Other duties, as assigned by Management Counter: + Provide superior customer service, in person and over the telephone + Process rental and purchase transactions + Filing, data entry, and retrieval of documents + Other duties, as assigned by Management Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position Qualifications: + Previous EQUIPMENT rental experience a plus + Must be computer literate, previous experience with RentalMan and AS/400 a plus + Previous cash handling and point of sale experience preferred + Must be able to operate 2 way radio + Must be able to multitask + Must be able to read, write, and speak English + Must be able to pass drug test and background check + Must be able to provide Motor Vehicle Record at time of job offer (current within 15 days)