Clinical Social Worker Weekend

Cone Health Greensboro, NC

About the Job

## Opportunity Our Purpose Together, we create unsurpassed health care experiences. Our Intent We are the leader in delivering integrated, innovative health care. Our Values At Cone Health, we value and are accountable for: * Caring for Our Patients We provide exceptional quality, compassionate care and service in a safe, respectful environment. * Caring for Each Other We appreciate each other through honest communication and respect. We inspire ongoing learning, pride, passion and fun. * Caring for Our Communities We engage our communities with integrity and transparency. We embrace our responsibility to promote health and well-being. ## Education / Licensure / Certification EDUCATION: Required: Masters Social Work Additional Information * Masters degree must be from a program accredited by the Council on Social Work Education. LICENSURE/CERTIFICATION/REGISTRY/LISTING: Required: * LCSWA (Licensed Clinical Social Work Associate). Preferred: Licensed Clinical Social Worker ## Qualifications EXPERIENCE: * 2 years of recent experience as a social worker in a health-related environment OR 1-2 years of recent experience as a social worker in an inpatient or outpatient behavioral health environment for a behavioral health setting position required KNOWLEDGE, SKILLS, AND ABILITIES: Required: * Ability to multi-task and prioritize * Analytical Skills * Basic ability to use a computer and check email * Accepts responsibility for effective two-way communication using clear and well-organized oral and written techniques. Demonstrates self-awareness of non-verbal messages, keeping verbal and non-verbal messages consistent. Incorporates recognition of cultural impact on understanding and effectively uses interpreters and language translation devices. * Critical thinking and decision making skills * Excel - basic knowledge * MS Word - basic knowledge * Interpersonal skills * Ability to assess and manage psychosocial issues for patients and their families, and to access appropriate resources for support. * Ability to build strong relationships with community resources and complete discharge planning processes. * Ability to collaborate with and lead a patient-focused team of healthcare providers in a positive, professional manner. * Ability to operate successfully with minimal supervision, even in situations of high stress and conflict. * Exceptional verbal and written communication skills. * Understand and complies with regulations and recommendations of outside regulatory bodies, i.e., Joint Commission, CMS, and managed care companies with regard to discharge planning. PHYSICAL REQUIREMENTS: Light Work: Exerting up to 20 pounds of force occasionally (up to 1/3 of the time), and/or; up to 10 pounds of force frequently (1/3 to 2/3 of the time), and/or; a negligible amount of force constantly (2/3 or more of the time) to lift, carry, push, pull, or otherwise move objects, including the human body. Even though the weight lifted may be only a negligible amount, a job should be rated Light Work: (1) when it requires walking or standing to a significant degree; or (2) when it requires sitting most of the time but entails pushing and/or pulling of arm or leg controls; and/or (3) when the job requires working at a production rate pace entailing the constant pushing and/or pulling of materials even though the weight of those materials is negligible. Respirator Fit Testing: Required HEARING/VISION: Hear and differentiate low volume sounds in order to make judgments regarding actions needed Hear alarm bells, verbal conversations, telephone voices and normal volume sounds Close vision (clear vision at 20 inches or less) Distance vision (clear vision at 20 feet or more) Depth perception (three-dimensional vision, ability to judge distances and spatial relationships) Color vision (ability to identify and distinguish colors) CONDITIONS OF EMPLOYMENT: *Annual flu shot *Annual TB test (if applicable to your job location) *Annual CBL's (Safety at Work and Corporate Compliance) *Maintain licensure/certification/registry/listing (if applicable to your job) ## Job Description JOB SUMMARY: Provides clinical social work services related to patients’ and family members’ current and post-acute psychosocial and clinical needs. Completes psychosocial assessments; provides crisis intervention, emotional support, and short-term counseling with regard to diagnosis, treatment, and post discharge plan; and creatively identifies and accesses resources to optimize effective and efficient patient care outcomes in collaboration with other members of the multi-disciplinary team. Serves patients with acute episodes of severe and persistent mental illness and/or patients with new onset psychiatric and mental health needs. Utilizes principles of individual, group and family therapy theories. (Behavioral Health) MAJOR WORK ACTIVITIES: Addresses complex clinical issues. Anticipates complex psychosocial or clinical issues or behaviors creating or contributing to non-compliance, over-utilization of resources, and/or readmissions.. Develops and implements plans of care which enhance quality, access, and cost-effective outcomes. Evaluates and updates patients' progress and identifies and addresses barriers to progression in a timely manner. Ensures patient's participation in the treatment planning process. Creatively works with departmental and organizational leadership and Physician Advisor to address these issues in order to achieve optimal outcomes and compliance with regulatory agency requirements. The weight for Inpatient Rehab is 25%.Specific to Behavioral Health: Anticipates the acute psychiatric and mental health needs of patients and family members related to the hospitalization and discharge plan; develops and implements plans of care which enhance quality, access, and cost-effective outcomes. Evaluates and updates patients' progress and identifies and addresses barriers to progression in a timely manner. Effectively communicates patient's progress in groups and family sessions. Ensures patient's participation in the treatment planning process. Creatively identifies and links patients to appropriate organizational, financial and community resources in order to achieve optimal outcomes and compliance with regulatory agency requirements. (20%) Completes psychosocial assessments. Identifies patients for whom Clinical Social Work services would be beneficial. Completes and documents assessments using departmental procedures and within required time frames. Obtains information about patient's clinical status through collaboration with healthcare team and incorporates into assessment process. Identifies and applies information about patient's health behaviors, cultural influences, and belief or value system. Identifies, addresses, and re-assesses based upon potential barriers to plan and works with healthcare team to address. The weight for Inpatient Rehab is 25%. Specific to Behavioral Health: Provides clinical social work services to patients with acute psychiatric and mental health needs. Identifies the patient's personal goals for hospitalization and discharge planning and applies information about patient's health behaviors, cultural influences, and belief or value system. Proactively seeks input from other members of the multidisciplinary team and identifies, facilitates and delivers appropriate clinical and psychosocial interventions accordingly. Identifies, addresses, and re-assesses based upon actual or potential barriers to treatment and/or discharge plan and works with healthcare team to address. Documents the patient's clinical status, plan of care and discharge plan according to CH and BHH policies and/or expectations of regulatory bodies. (20%) Facilitates healthcare delivery process/coordinates care planning. Anticipates patients' and families' discharge needs, developing and implementing plans of care which enhance quality, access, and cost-effective outcomes, and identifying and addressing barriers to progression, in a timely manner. Creatively identifies and links patients to appropriate organizational, financial and community resources in order to achieve optimal outcomes and compliance with regulatory agency requirements. Works with departmental leadership to identify the need for and develop resources to achieve optimal outcomes. The weight for Moses Cone Hospital Outpatient Clinic is 0%.Specific to Behavioral Health: Anticipates the acute psychiatric and mental health needs of patients and family members related to the diagnosis and treatment. Provides crisis intervention, emotional support and short-term therapeutic individual, family, and group counseling. Provides clinically relevant and engaging treatment according to best practice models. Educates others on the healthcare team about the crisis when the disease/hospitalization/discharge plan is impacted and according to regulations governing confidentiality. Analyzes and documents group process. Identifies and recommends patients for family sessions and ensures family sessions occur in a timely and effective manner. Communicates patients' needs and prognosis to family members. (20%) Provides clinical social work interventions. Anticipates and intervenes appropriately and effectively in patient/family crises and ensures implementation of appropriate plans for resolution and post-discharge follow-up. Provides crisis intervention and emotional support and, when indicated, short-term therapeutic counseling to patients and family members. Educates others on the healthcare team about the crisis when the disease/hospitalization/discharge plan is impacted, and according to regulations governing confidentiality. Anticipates and intervenes appropriately with patients, family members and/or physicians with regard to end of life issues and decision making when appropriate, initiating discussions with the healthcare team as needed. Assists patients and physicians with completion of advance directives, Out of Facility Do Not Resuscitate Orders, and MOST forms as needed. Specific to Behavioral Health: Conducts suicide risk education. Identifies and recommends patients in need of suicide risk and prevention education. Provides suicide risk and prevention education prior to discharge from BHH or as soon as possible for all patients with a history of suicidal/homicidal ideation, attempts, or other safety concerns and their families/significant others and documents in accordance with departmental requirements. Formulates and communicates patients' needs and prognosis to family members/significant others and coordinates with ancillary family members. Conducts family sessions or family contact in a timely manner. (20%) Advocates for patients, family members and organization; contributes to the professional development of self and others. Educates other disciplines about the importance of communicating appropriate clinical and psychosocial information to clinical social work staff, and intervenes when appropriate. Ensures patients and family members are actively informed of and participating in the care process and are able to make informed decisions about hospitalization and post-discharge care. Advocates for patients' cultural and religious beliefs and value systems, and ensures that this information is communicated to others on the healthcare team so that they are incorporated into the care plan; educates healthcare team about the impact of these factors on patients' healthcare decision-making and health and wellness outcomes. Assists with orientation and mentoring new staff and students as requested. Provides on-call and weekend coverage as assigned. Adheres to the National Association of Social Workers' Code of Ethics. (10%) Participates in quality improvement. Participates in data collection in accordance with departmental policies and procedures, and with accuracy and within requested timeframes. Reviews, interprets and applies clinical and financial data relevant to assigned patient populations. Maintains awareness of and shares literature relevant to current psychosocial interventions and issues. Recognized as an expert resource; provides ongoing educational opportunities to enhance the knowledge of the healthcare team and/or community with regard to the psychosocial issues of the patient population. (10%) WORKING CONDITIONS: Occurs under one-third of the time: Exposure to bloodborne pathogens Hazardous waste and/or toxic/caustic chemicals Fumes or airborne particles iCARE - COMMITMENTS TO CARE: Communication * I will create and engage in conversations of possibility. * I will be open to innovation and creativity. * I will listen to understand. * I will bring ideas for solutions and be open to alternative ideas. * I will be open to constructive feedback. * I will not engage or listen to negativity or gossip. * I will be positive when speaking about Cone Health, my department, and my coworkers. * I will be approachable. * I will focus on behaviors, not the person, during conflict. Accountability * I will honor my word. * I will do what I say when I say I will. o I will “clean it up” when I can’t keep my word. * I will honor my work agreement. * I will be “on the court” instead of “in the stands.” * I will follow up in a timely manner on commitments and requests. * I will apologize when someone experiences less than excellent service. o I will take responsibility for my actions, decisions and performance. * I will protect patient safety (best practices: ex – hand hygiene). Respect * I will assume the best of intentions and embrace differences. * I will collaborate and seek other people’s input. * I will demonstrate courtesy, compassion, and respect with my tone of voice and body language. * I will speak positively about Cone Health – managing up coworkers, physicians, departments, patients and visitors. * I will ask the person directly involved when I don’t know. * I will include diverse skills, abilities, strengths, and backgrounds to create better outcomes. * I will care for myself while also respecting others. Empowerment * I will own it, solve it, and celebrate it! * I will offer solutions when problems are identified. * I will share my input for decisions by participating in forums such as shared governance, town halls, employee engagement survey, brown bag discussions, employee councils, staff meetings, or directly with my manager. * I will take charge and do the right thing at the right time. * I will make decisions keeping a balance of service, quality, and cost in mind. * I will demonstrate Cone Health values. * I will seek opportunities to celebrate and have fun. * I will recognize good work. I have seen and reviewed the job description in its completed form and understand that I will be required to perform all functions listed if hired for this position. I recognize that, if hired, it is my responsibility to notify my manager as soon as possible if I am unable to perform any of the functions of my position for any reason. This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job. * Exceptional People Providing Exceptional Care! Cone Health is a state of the art network of facilities providing patients access to the latest developments in medical care from their first moments of life through later years. Our network offers the most breakthrough treatments and technology available in healthcare today. As a teaching hospital, we offer employees the opportunity to become leaders in the industry and continued growth from their first day on. Extraordinary patient care is about being “high-touch” as well as “high-tech”. Community service and superior patient care are the cornerstones of our organization, a philosophy that is demonstrated by each and every one of our valued team members. We are proud to be the largest private, not-for-profit employer of choice in the Piedmont, NC area community! Cone Health is an equal opportunity employer. If you require assistance with our online job submission process, please contact our Talent Acquisition team at 866-266-3767 to request an accommodation. Additionally, Cone Health invites interested deaf and hard of hearing applicants to use Video Relay Service (VRS). *Requisition Number:* c12006 *Position Title:* Clinical Social Worker Weekend *Department:* 50901-SW-Social Work Department *Job Interest Category:* Professional/Management *Job Interest (specific):* Professional/Management *Campus/Location:* Wesley Long Hosp *City:* Greensboro *Work Schedule:* 9 hour days Sat/Sun, 8 am - 5:30 pm *Specific Work Schedule Detail:* Sat/Sun, 8 am - 5:30 pm *Hours per week:* 18