Nurse Tech I/Sitter - Flexible Resources

Cone Health Greensboro, NC

About the Job

## Opportunity Our Purpose Together, we create unsurpassed health care experiences. Our Intent We are the leader in delivering integrated, innovative health care. Our Values At Cone Health, we value and are accountable for: * Caring for Our Patients We provide exceptional quality, compassionate care and service in a safe, respectful environment. * Caring for Each Other We appreciate each other through honest communication and respect. We inspire ongoing learning, pride, passion and fun. * Caring for Our Communities We engage our communities with integrity and transparency. We embrace our responsibility to promote health and well-being. ## Education / Licensure / Certification EDUCATION: Required: High School Diploma or equivalent Additional Information: High school diploma or equivalent; completion of a Nursing Assistant training program also required. Must complete Sitter/Suicide Precaution Training/CBL/HLC. LICENSURE/CERTIFICATION/REGISTRY/LISTING: Required: NAI - Nursing Assistant I BLS (CPR) - AHA Health Care Provider BLS Additional information on required licensure/certification/registry/listings: Currently listed in good standing as Nurse Aide I with the North Carolina Division of Facilities Services. AHA Healthcare Provider BLS (CPR) certification required. ## Qualifications EXPERIENCE: Required: Minimum of six months of current work experience and documented competencies in area of application. Preferred: 3+ years’ experience working with at-risk patients KNOWLEDGE, SKILLS, AND ABILITIES: Required: * Able to care for Suicide Precaution patients and Safety patients * Able to work and talk with people * Takes direction well * Communicates with physicians, nurses, and other healthcare staff * Organizational skills and the ability to monitor and care for a large number of patients * Basic math problems * Reads, writes, and speaks in English at ninth grade level * Able to prioritize work and exercise flexibility * Able to work with multiple interruptions/noise * Basic computer literacy * Manual dexterity sufficient for typing * Communicate via telephone and other automated systems * Visualize computer screens * Legible penmanship * Knowledge of basic medical terminology * Hear blood pressures, IV alarms, call bells, and monitor alarms, etc. * Use system technology and equipment * Complete basic math problems Medical records training upon hire. TESTING/COMPETENCY Testing required: Data Entry PHYSICAL REQUIREMENTS: Heavy Work: Exerting 50 to 100 pounds of force occasionally (up to 1/3 of the time), and/or; 25 to 50 pounds of force frequently (1/3 to 2/3 of the time), and/or; 10 to 20 pounds of force constantly (2/3 or more of the time) to lift, carry, push, pull, or otherwise move objects, including the human body. Respirator Fit Testing: Required HEARING/VISION: Hear and differentiate low volume sounds in order to make judgments regarding actions needed Hear alarm bells, verbal conversations, telephone voices and normal volume sounds Close vision (clear vision at 20 inches or less) Distance vision (clear vision at 20 feet or more) Depth perception (three-dimensional vision, ability to judge distances and spatial relationships) Color vision (ability to identify and distinguish colors) CONDITIONS OF EMPLOYMENT * Annual flu shot * Annual TB test (if applicable to your job location) * Annual CBLs (Safety at Work and Corporate Compliance) * Maintain licensure/certification/registry/listing (if applicable to your job) ## Job Description JOB SUMMARY * Promotes a safe environment for patients that are deemed at risk for suicide or require supervision for safety reasons. This position serves all Cone Health campuses needing a sitter(s) and serves the following age categories: neonatal, pediatric, adolescent, adult, and geriatric. In the event that there are no sitter needs, full nursing technician duties will be assigned according to patient care needs. * Provides basic patient care according to the skills and competency guidelines set by the N.C. Division of Facility Services and the North Carolina Board of Nursing, Nurse Aide Central Registry. Provides patient care under the supervision of the Registered Nurse. * Delivers excellent customer service utilizing Relationship Based Care to advocate for safety, patient preferences, and optimal communication through partnering with patients/families and colleagues, including all internal and external customers. * Requires employee to support patient care needs at every hospital and emergency department campus. Employee must have transportation to travel to, from, and between these work locations. MAJOR WORK ACTIVITIES: Observes patients at risk for suicide, as described in the Suicide Precaution for At Risk Patients licy (PR-NSG-2011-61) which includes but is not limited to: a)Obtain report from Nurse and follow the plan of care. b) Perform an environmental search as outlined in Policy (PRN-NSG-2011-61). c) Keep the patient within arms reach at all times including bathroom and off department activities. Document as needed on the Sitter Documentation Log. d) Perform an environmental search at any opportunity whereby contraband can be introduced into the patients room and document on the Documentation Log (for example: after visitors or time outside patient room). e) Observe patients during meals and ensure all tableware and dinnerware used by the patient are taken out of patients room. f) Communicate with incoming staff (lab, maintenance, dietary,etc.) that additional precaution is necessary. g) Provide patient care needs such as ADLs. h) Leave any non-essential equipment outside room and remove any equipment/supplies used or unused immediately upon leaving. i) Notify patients nurse of any adverse clinical changes (for example: different symptoms, abnormal gait, abnormal vital signs) and/or noncompliant behaviors (for example: closing door, opening window, refusal to return tableware, attempting to leave observed area). j) Provide end of shift report to next shift sitter and patients nurse. 25% Observes patient at risk for safety which includes but is not limited to: a) Obtain report from Nurse and follow the plan of care. b) Provide individualized attention to the patient to promote a safe environment. c) Assist nursing staff with patient care needs such as ADLs. d) Observe patients during meals and help feed the patient when necessary. e) Help the patient with any physical movement necessary (for example: in/out of the bed, stand up, walk, use the bathroom, take a shower, etc.). f) Notify patients nurse of any adverse clinical changes (for example: different symptoms, abnormal gait, abnormal vital signs) and/or noncompliant behaviors (agitated, combative, demented, etc.) g) Document as needed on the Sitter Documentation Log 25% Demonstrate effective verbal and written communication skills, which promote a positive intra- and interdepartmental atmosphere by exerting the following skills: a) Immediately report patient status changes, patient/family concerns or unsafe conditions to patients nurse or unit leadership. b) Relay information/messages to appropriate person(s) in a timely manner. c) Demonstrate proficiency in the use of manual and automated communication systems. d) Provide input for the patients plan of care. e) Direct questions and problems to appropriate person, recognizing the need to seek assistance when necessary. f) Provide emotional support to patients and significant others as needed. 10% Performs direct patient care based on the requests and needs as specified by patient and family, being age appropriate: a) Provides assistance with activities of daily living: bathing, shaving, mouth care, skin care and progressive mobility. b) Obtains accurate vital signs and document timely. c) Reports findings outside normal parameters to nurse for appropriate intervention. d) Assists with patient nutrition to include feeding and proving supplemental snacks. e) Performs intentional hourly rounding and anticipates patient needs. f) Assists with admissions, transfers, and discharges to support patient throughput. g) Receives and responds to nurse delegation. Works with nurse to set priorities when receiving multiple requests. 10% Promotes a positive and efficient departmental atmosphere: a) Promotes patient satisfaction through personal interaction. (Patient rounding as appropriate.) b) Assists with lost or left behind patient belongings. c) Reports patient status, patient/family concerns or unsafe conditions, as occur. d) Responds to call lights/intercom/telephones. e) Directs questions and problems to appropriate person, recognizing the need to seek assistance when necessary. f) Provides assistance/support to patients and significant others. g) Assists with bed assignments, transfers and discharges. h) Monitors patient activity on and off unit. i) Collects non-controlled medications, distributing to appropriate licensed personnel on the unit. j) Observes Video Surveillance cameras. k) Communicates regarding equipment maintenance and repairs. l) Assists with maintaining a clean and safe environment. 10% Demonstrates behaviors that incorporate Cone Health values. 10% Demonstrates personal accountability. Responds appropriately to emergency situations (Cone Health Codes) and demonstrates knowledge of how to respond. Always uses appropriate safety devices and techniques (examples: pushing carts; correctly lifting copy paper). Protects all confidential information and obeys all HIPAA regulations. Adheres to all organizational and departmental policies and procedures, including dress code, attendance, infection prevention, and hand hygiene. Documents time accurately using Kronos. Completes all departmentally required education, competencies, and/or proficiencies. 10% WORKING CONDITIONS: Occurs over two-thirds of the time: Hazardous waste and/or toxic/caustic chemicals Fumes or airborne particles Occurs over two-thirds of the time: Exposure to bloodborne pathogens iCARE - COMMITMENTS TO CARE: Communication I will create and engage in conversations of possibility. * I will be open to innovation and creativity. * I will listen to understand. * I will bring ideas for solutions and be open to alternative ideas. * I will be open to constructive feedback. * I will not engage or listen to negativity or gossip. * I will be positive when speaking about Cone Health, my department, and my coworkers. * I will be approachable. * I will focus on behaviors, not the person, during conflict. Accountability I will honor my word. * I will do what I say when I say I will. o I will “clean it up” when I can’t keep my word. * I will honor my work agreement. * I will be “on the court” instead of “in the stands.” * I will follow up in a timely manner on commitments and requests. * I will apologize when someone experiences less than excellent service. o I will take responsibility for my actions, decisions and performance. * I will protect patient safety (best practices: ex – hand hygiene). Respect I will assume the best of intentions and embrace differences. * I will collaborate and seek other people’s input. * I will demonstrate courtesy, compassion, and respect with my tone of voice and body language. * I will speak positively about Cone Health – managing up coworkers, physicians, departments, patients and visitors. * I will ask the person directly involved when I don’t know. * I will include diverse skills, abilities, strengths, and backgrounds to create better outcomes. * I will care for myself while also respecting others. Empowerment I will own it, solve it, and celebrate it! * I will offer solutions when problems are identified. * I will share my input for decisions by participating in forums such as shared governance, town halls, employee engagement survey, brown bag discussions, employee councils, staff meetings, or directly with my manager. * I will take charge and do the right thing at the right time. * I will make decisions keeping a balance of service, quality, and cost in mind. * I will demonstrate Cone Health values. * I will seek opportunities to celebrate and have fun. * I will recognize good work. I have seen and reviewed the job description in its completed form and understand that I will be required to perform all functions listed if hired for this position. I recognize that, if hired, it is my responsibility to notify my manager as soon as possible if I am unable to perform any of the functions of my position for any reason. This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job. * Exceptional People Providing Exceptional Care! Cone Health is a state of the art network of facilities providing patients access to the latest developments in medical care from their first moments of life through later years. Our network offers the most breakthrough treatments and technology available in healthcare today. As a teaching hospital, we offer employees the opportunity to become leaders in the industry and continued growth from their first day on. Extraordinary patient care is about being “high-touch” as well as “high-tech”. Community service and superior patient care are the cornerstones of our organization, a philosophy that is demonstrated by each and every one of our valued team members. We are proud to be the largest private, not-for-profit employer of choice in the Piedmont, NC area community! Cone Health is an equal opportunity employer. If you require assistance with our online job submission process, please contact our Talent Acquisition team at 866-266-3767 to request an accommodation. Additionally, Cone Health invites interested deaf and hard of hearing applicants to use Video Relay Service (VRS). *Requisition Number:* c12303 *Position Title:* Nurse Tech I/Sitter - Flexible Resources *Department:* 50789-SW-Flexible Resources *Job Interest Category:* Certified Nursing Assistant *Job Interest (specific):* CNA - Hospital *Campus/Location:* Various *City:* Greensboro *Work Schedule:* 12 hour night Sat/Sun, 7p-7a w/(1) 8 hr pm shift EOW *Specific Work Schedule Detail:* Sat/Sun, 7p-7a w/(1) 8 hr pm shift EOW *Hours per week:* 30