RN - Shift Coordinator

Cone Health Reidsville, NC

About the Job

## Opportunity Our Purpose Together, we create unsurpassed health care experiences. Our Intent We are the leader in delivering integrated, innovative health care. Our Values At Cone Health, we value and are accountable for: * Caring for Our Patients We provide exceptional quality, compassionate care and service in a safe, respectful environment. * Caring for Each Other We appreciate each other through honest communication and respect. We inspire ongoing learning, pride, passion and fun. * Caring for Our Communities We engage our communities with integrity and transparency. We embrace our responsibility to promote health and well-being. ## Education / Licensure / Certification EDUCATION: Required: Graduate of RN Education Program LICENSURE/CERTIFICATION/REGULATORY: Required: Current North Carolina Registered Nurse License. A current American Heart Association (AHA), Basic Life Support (BLS) card for Health Care Provider. ## Qualifications EXPERIENCE: Required: 3 years or more RN clinical experience in a hospital or long term care setting. Preferred: Previous managerial experience desired. KNOWLEDGE, SKILLS AND ABILITIES: Required: Leadership skills including decision making, problem solving, negotiation, and conflict management. PHYSICAL REQUIREMENTS: Medium Work: * Exerting 20 to 50 pounds of force occasionally (up to 1/3 of the time), and/or; * 10 to 25 pounds of force frequently (1/3 to 2/3 of the time), and/or * greater than negligible up to 10 pounds of force constantly (2/3 or more of the time) to lift, carry, push, pull, or otherwise move objects, including the human body. Stand and/or walk for majority of shift Bend and/or stoop frequently Lift thirty pounds or more four or more times/hour Be sufficiently mobile to push stretchers, wheelchairs, carts and equipment Communicate via telephone and other automation vehicles Visualize computer screens, medical records forms and equipment screens RESPIRATOR FIT TESTING: Ability to be fitted and wear protective respirator masks during work hours. HEARING / VISION: Hear and differentiate low volume sounds in order to make judgments regarding actions needed Hear alarm bells, verbal conversations, telephone voices and normal volume sounds Close vision (clear vision at 20 inches or less) Distance vision (clear vision at 20 feet or more) Depth perception (three-dimensional vision, ability to judge distances and spatial relationships) Color vision (ability to identify and distinguish color) CONDITIONS OF EMPLOYMENT: * Annual flu shot * Annual TB test (if applicable to your job location) * Annual CBL’s (Safety at Work and Corporate Compliance) * Maintain licensure/certification/registry/listing without lapse (if applicable to your job) ## Job Description JOB SUMMARY: Accountable for operational issues with patients, families, nursing staff and physicians, between departments and with outside agencies. Provides on-site problem solving for incidents, notifying/involving administrators and leadership as indicated. Represents nursing administration and facility administration during their absence. This position serves the following patient age categories: adult and geriatric. MAJOR WORK ACTIVITIES (MWA’S): (All 10%) 1. Serves as the representative of facility administration in their absence and as a consultant to nursing staff and other facility employees. Investigates patient, family, physician, and staff concerns. 2. Serves as a resource for decisions on patient placement. Works with department nurses and social services to accommodate admissions and transfers. 3. Serves as a resource for decisions on staffing utilization. Consults on patient assignments and staff utilization. Floats staff between units. Documents and performs corrective actions as needed. 4. Provides direct patient care in select patient situations. 5. Acts as a clinical resource and reports changes in resident condition to next shift coordinator. 6. Serves as a resource to other departments in the absence of their management to assure delivery of patient 7. Serves as a resource on operational issues. Provides interpretation and information regarding policies and procedures, including personnel processes. Directs staff to potential resource/equipment resources within the hospital system or community. Coordinates nursing services and personnel in managing disasters, fire, in facility emergencies. Responds to media and law enforcement inquiries appropriately. Serves as a resource to caregivers regarding ethical dilemmas, new procedures and chain of command interventions. Assists Director of Nursing with managing budget for each cost center as directed. Participate in employee performance appraisals and action plans as directed. 8. Provides leadership for and personally demonstrates Cone Health values of integrity, outstanding services, innovative climate, caring spirit and financial viability. 9. Demonstrates personal accountability. Maintains and shares knowledge of clinical/managerial practice, issues, trends and technology. Participates in and provides leadership for meetings, task forces and committees; completes assignments per/ahead of schedule. Provides Staff Education when directed. Directs and leads staff to focus on and achieve patient satisfaction. Demonstrates appropriate use of universal precautions and personal protective equipment. Demonstrates relevant department competencies. Maintains current licensure. 10. Collaborates with nursing leadership to accomplish department/program objectives. PATIENT POPULATION SERVED: Adult and Geriatric WORKING CONDITIONS: Occurs up to two-thirds of the time- Exposure to bloodborne pathogens Hazardous waste and/or toxic / caustic chemicals Fumes or airborne particles iCARE - COMMITMENTS TO CARE: Communication I will create and engage in conversations of possibility. * I will be open to innovation and creativity. * I will listen to understand. * I will bring ideas for solutions and be open to alternative ideas. * I will be open to constructive feedback. * I will not engage or listen to negativity or gossip. * I will be positive when speaking about Cone Health, my department, and my coworkers. * I will be approachable. * I will focus on behaviors, not the person, during conflict. Accountability I will honor my word. * I will do what I say when I say I will. o I will “clean it up” when I can’t keep my word. * I will honor my work agreement. * I will be “on the court” instead of “in the stands.” * I will follow up in a timely manner on commitments and requests. * I will apologize when someone experiences less than excellent service. o I will take responsibility for my actions, decisions and performance. * I will protect patient safety (best practices: ex – hand hygiene). Respect I will assume the best of intentions and embrace differences. * I will collaborate and seek other people’s input. * I will demonstrate courtesy, compassion, and respect with my tone of voice and body language. * I will speak positively about Cone Health – managing up coworkers, physicians, departments, patients and visitors. * I will ask the person directly involved when I don’t know. * I will include diverse skills, abilities, strengths, and backgrounds to create better outcomes. * I will care for myself while also respecting others. Empowerment I will own it, solve it, and celebrate it! * I will offer solutions when problems are identified. * I will share my input for decisions by participating in forums such as shared governance, town halls, employee engagement survey, brown bag discussions, employee councils, staff meetings, or directly with my manager. * I will take charge and do the right thing at the right time. * I will make decisions keeping a balance of service, quality, and cost in mind. * I will demonstrate Cone Health values. * I will seek opportunities to celebrate and have fun. * I will recognize good work. I have seen and reviewed the job description in its completed form and understand that I will be required to perform all functions listed if hired for this position. I recognize that, if hired, it is my responsibility to notify my manager as soon as possible if I am unable to perform any of the functions of my position for any reason. This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job. * Exceptional People Providing Exceptional Care! Cone Health is a state of the art network of facilities providing patients access to the latest developments in medical care from their first moments of life through later years. Our network offers the most breakthrough treatments and technology available in healthcare today. As a teaching hospital, we offer employees the opportunity to become leaders in the industry and continued growth from their first day on. Extraordinary patient care is about being “high-touch” as well as “high-tech”. Community service and superior patient care are the cornerstones of our organization, a philosophy that is demonstrated by each and every one of our valued team members. We are proud to be the largest private, not-for-profit employer of choice in the Piedmont, NC area community! Cone Health is an equal opportunity employer. If you require assistance with our online job submission process, please contact our Talent Acquisition team at 866-266-3767 to request an accommodation. Additionally, Cone Health invites interested deaf and hard of hearing applicants to use Video Relay Service (VRS). *Requisition Number:* c12871 *Position Title:* RN - Shift Coordinator *Department:* 4A275-APNC-General Nursing *Job Interest Category:* Nursing - Leadership *Job Interest (specific):* RN - Leadership *Campus/Location:* Annie Penn Nursing Center *City:* Reidsville *Work Schedule:* 8 hour evenings 8 hour evenings *Specific Work Schedule Detail:* 8 hour evenings *Hours per week:* 40